Your information, handled with care.

To enhance your experience, we may request personally identifiable information such as:

• Full name.
• Contact details, including email, phone number, and postal address.
• Age or date of birth for eligibility purposes.

This data enables us to communicate with you, personalize your experience, and deliver our services effectively.

When you visit sorastudio.ca, your browser may automatically transmit:

• Device IP address.
• Browser type and version.
• Pages visited and the time or duration of visits.
• Referral sources and navigation patterns.

We analyze this aggregated data to optimize website performance and user experience.

Cookies are small text files stored on your device to track website activity. We use cookies to remember preferences, gather analytics for service improvements, and enhance security.

We also set our own visitor cookie, a random id that holds no personal details, so we can see which products are viewed and added to your bag. It is linked to your Sora account only when you sign in. If you leave items in your bag and have agreed to receive emails from us, we may send you a reminder with a link that restores your bag. Every reminder includes an unsubscribe link, and we never send them if you have opted out of marketing emails.

You may disable cookies through your browser settings, though doing so may limit access to certain features.

We collaborate with trusted third parties to process payments securely, manage class bookings and schedules, and analyze website traffic, including services such as Google Analytics.

These partners are contractually obligated to protect your data and may use it only for specified purposes.

We implement industry-standard measures, including encryption and secure servers, to protect your information. However, no digital transmission method is entirely risk-free, and absolute security cannot be guaranteed.

Our Service may include links to third-party websites, including partner studios and payment gateways. We do not control these external sites and recommend reviewing their privacy policies before sharing information.

Our services are not intended for individuals under 13 years of age. We do not knowingly collect data from minors. If such information is inadvertently obtained, it will be promptly deleted.

We reserve the right to modify this Privacy Policy. Significant changes will be communicated by email or a website notice. Continued use of the Service after updates constitutes acceptance of the revised terms.

For questions, data-access requests, or concerns about this policy, please contact us.