Privacy Policy

Introduction
Sora Studio ("we," "us," or "our") manages the sorastudio.ca website and related services, offering premium hot mat pilates, yoga and fitness experiences (the "Service"). This Privacy Policy outlines how we collect, use, and safeguard your personal information when you engage with our website or services. By accessing or using our Service, you consent to the practices described below.

Scope
This policy applies to all visitors, users, and customers of sorastudio.ca. For definitions of terms (e.g., "Service"), refer to our Terms and Conditions.

1. Information We Collect
To enhance your experience, we may request personally identifiable information, such as:

  • Full name

  • Contact details (email, phone number, postal address)

  • Age or date of birth (for eligibility purposes)

This data enables us to communicate with you, personalize your experience, and deliver our services effectively.

2. Automatically Collected Data (Log Data)
When you visit sorastudio.ca, your browser automatically transmits:

  • Device IP address

  • Browser type and version

  • Pages visited, time/duration of visits

  • Referral sources and navigation patterns

We analyze this aggregated data to optimize website performance and user experience.

3. Use of Cookies
Cookies are small text files stored on your device to track website activity. We use cookies to:

  • Remember user preferences

  • Gather analytics for service improvements

  • Enhance security measures

You may disable cookies via browser settings, though this may limit access to certain features.

4. Third-Party Service Providers
We collaborate with trusted third parties to:

  • Process payments securely

  • Manage class bookings and schedules

  • Analyze website traffic (e.g., Google Analytics)

These partners are contractually obligated to protect your data and may only use it for specified purposes.

5. Data Security
We implement industry-standard measures (e.g., encryption, secure servers) to protect your information. However, no digital transmission method is entirely risk-free, and absolute security cannot be guaranteed.

6. External Links
Our Service may include links to third-party websites (e.g., partner studios, payment gateways). We do not control these external sites and advise reviewing their privacy policies before sharing information.

7. Protection of Minors
Our services are not intended for individuals under 13 years of age. We do not knowingly collect data from minors. If such information is inadvertently obtained, it will be promptly deleted.

8. Policy Updates
We reserve the right to modify this Privacy Policy. Significant changes will be communicated via email or a website notice. Continued use of the Service after updates constitutes acceptance of the revised terms.

9. Contact Information
For questions, data access requests, or concerns about this policy, please do not hesitate to contact us.